Drop Us A Line

Please do get in touch!

We'd love to hear from you - please use the form to your left to send us your message or question.

Or simply pop in for a cup of fresh tea and a cookie:

4366 N Ronald Reagan Blvd.
Sanford, FL 32773
United States

Pre-Sales Phone: 407-960-4690

This number is for sales, orders or shipping inquiries only. Please note that Customer Service can not offer Technical Support on your purchases.

Pre-Sales
Should you wish to discuss your needs with one of our sales experts, please call 407-960-4690 and we would be happy to help you.

Post Sale
After sales support is a necessary service especially if you have challenges during deployment or if there is a lack of familiarity for NAS servers within the environment. These issues can often be addressed quickly. In these cases, the technical support provided by our inside NAS engineers or regional NAS managers is usually sufficient. We are positioned to help with issues after the NAS purchase and any other associated hardware purchased from us. What we cannot do is trouble shoot individual network infrastructure errors. If we are unable to provide the required technical support due to the nature of the issue, we will be able to assist in the engagement of the relevant manufacturer's support department to help properly diagnose and correct the issue.

In order to obtain support on your NAS purchase, please email support@simplynas.com to open a help ticket. Tickets are answered during normal business hours and usually within 2 hours of receipt. We do not offer telephone support at this time.

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